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Important Note

We deliver medicines worldwide. We service orders 7 days a week. In case of any delay, our agent will inform you on a priority basis. You can contact us on: +91 9508474747 (Open 8 AM - 8 PM, Monday - Saturday. 8 AM - 5 PM Sunday).

 

 

Q: Is HealthArber a pharmacy?
No, HealthArber helps you connect to the nearest partnered pharmacy that can fulfill your order. We partner with verified pharmacies, which work with registered pharmacists.

Q: So, how will I get my medicines?
The prescription that you provide to us is validated by a team of pharmacists and is then passed on to a pharmacy in your vicinity. The sale of medicines can only be done by a licensed pharmacy under the supervision of a pharmacist.

Q: How does my prescription get validated?
We check if a registered medical practitioner has generated the prescription. We then look at the date of visit and duration of medication, to check if the prescription has expired. We also check if the quantity of medicines ordered matches with the prescription.

Q: If I upload a prescription, will my order be confirmed immediately?
No. After we validate the prescription, our vendor will then confirm the stock availability. We will send you a SMS and email, if we are unable to fulfill some medicines.
As a lead generation platform, we only connect you to the pharmacy - which after due verification of credentials and your prescription – may confirm your order. Please read the terms and conditions of the website.

Q: Will I need the original prescription at time of delivery?
Yes. As per the government regulations, patient must be in possession of the original prescription at the time of delivery. So keep it handy when our delivery personnel comes to visit you.